Researched and Written by Katy Wicks - Happy Citta Founder

On 10th October, people across the globe will pause to recognise World Mental Health Day. It’s a date marked by reflection, awareness and often a renewed commitment to personal wellbeing. But what about the spaces where most of us spend the majority of our waking lives?
Love it or hate it, most of us have to work to exist on this earth. So how do we turn something that seems sometimes like a necessary evil, to something we can thrive in and enjoy?
Workplaces have a profound impact on mental health. They can support us, stretch us, or in some cases quietly erode our sense of balance. What if the same tools we use in therapy could also reshape the culture of our offices, our meetings, and our daily working lives? CBT - Cognitive Behavioural Therapy (usually thought of as a one-to-one intervention) has much to offer when it comes to building healthier work environments.
Why Workplaces Need CBT Thinking
The Health and Safety Executive reported that in 2023/24, over 875,000 UK workers experienced work-related stress, depression or anxiety, making it the leading cause of work absence. Deloitte’s Mental Health and Employers report estimates that poor mental health costs UK employers up to £56 billion per year.
Behind those figures are familiar workplace experiences: spiralling deadlines, tense meetings, difficult feedback, clashes of values, or the quiet burnout so many people assume is just 'How it is'. If you zoom in on these issues, many of them mirror the very thought-feeling-behaviour loops CBT was designed to address.
What CBT Brings to the Table
At its heart, CBT recognises that the way we think affects the way we feel, which in turn affects how we behave. Unhelpful thoughts can trap us in cycles of stress or avoidance. But with awareness and gentle challenge, those patterns can shift.
Translated into workplace life, this means that the culture of a team isn’t only shaped by policies or targets. It is shaped by shared patterns of thinking. When those patterns lean towards catastrophising, perfectionism, or fear of mistakes, the culture becomes fragile. When those patterns lean towards curiosity, values alignment and re-framing challenges, the culture becomes resilient.
Practical CBT-Inspired Tools for Healthier Workplaces
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Cognitive Restructuring in Meetings
Instead of assuming “They’re ignoring my point” when colleagues look distracted, leaders can encourage a reframe: “Perhaps they’re processing, or perhaps the format isn’t engaging enough.” This simple shift reduces tension and invites problem-solving. -
Behavioural Experiments for Innovation
Teams often avoid new approaches for fear of failure. CBT would encourage a small experiment: “Let’s trial this on a small scale and see what happens.” The result = More learning, less paralysis. -
Values Clarification for Culture
In therapy, clarifying values helps people act in ways that feel authentic. In organisations, it means going beyond posters on the wall to genuinely embed values in decision-making. A team that names “integrity” as a core value but also uses it to guide resourcing decisions creates trust and consistency. -
Thought Records for Conflict Resolution
Pausing to write down: what I thought, how I felt, what I did can transform heated exchanges. By recognising the thought-feeling-behaviour chain, conflicts become more about understanding than finger-pointing. -
Socratic Questioning in Leadership
Great leaders ask questions that open up thinking: “Is there another way of seeing this?” or “What evidence supports that belief?”, modelling healthier, more flexible thinking.
Examples in Practice
These aren’t just theory. Organisations have been embedding CBT-based approaches with success:
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The NHS Resilience at Work programmes have used CBT methods to help staff reframe stress and recover more quickly from pressure.
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Financial services firms have introduced CBT-informed stress management workshops, showing measurable reductions in absenteeism.
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Leadership development courses increasingly use re-framing, values clarification, and guided questioning — tools lifted directly from CBT — to build healthier, more adaptive leaders.
Even in one-to-one counselling, I’ve seen how a simple reframe of a deadline (“This is impossible” → “This will be tough, but I’ve managed similar before”) changes someone’s relationship with work almost overnight. Imagine if whole teams learned to think this way.
Closing Reflection
When CBT principles are embedded into workplace culture, the shift is clear:
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From blame to curiosity
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From fear to learning
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From rigidity to adaptability
The ripple effect is that individuals feel calmer, communication improves, and organisations benefit from healthier, more engaged employees.
On World Mental Health Day, it’s worth remembering: global mental health isn’t only about individual therapy rooms, it’s also about the collective “therapy” of our workplaces.
A healthier workplace doesn’t start with grand strategies or glossy wellbeing brochures. It starts with the courage to pause, notice the thought-feeling-behaviour loops at play, and choose a different response.
This World Mental Health Day, perhaps the most meaningful question to ask is:
What workplace belief would you most like to reframe?
If you'd like advice from Happy Citta on how these practices can start to be embedded in your workplace, you can contact Happy Citta for an informal chat below
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References
Health and Safety Executive (2024). Work-related stress, anxiety or depression statistics in Great Britain. Available at: https://www.hse.gov.uk/statistics/causdis/stress.pdf
Deloitte (2022). Mental health and employers: The case for investment – pandemic and beyond. Deloitte UK.
NHS Employers (2023). Supporting staff resilience. Available at: https://www.nhsemployers.org
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